All products supplied by Print On Labels Ltd are manufactured to the highest quality and standards.
All products are fully guaranteed for a minimum of 12-months subject to normal use. Should your order not be to your satisfaction you must notify us within 3-working days, either by phone or email, to inform us of the reasons why. We will issue you with an RMA number which must be applied to all outer box labels to enable us to identify the products returned.
Products must be returned in their original packaging and be ‘as new’. We reserve the right to decline to accept returns if we deem they are not of a re-saleable quality.
Certain products cannot be returned under any circumstances e.g. opened or activated software, bespoke products etc.
Certain products are subject to a handling charge of up to 25% which can be imposed on us by our 3rd party manufacturers.
*Should a buyer purchase incorrect products we confirm we will work with them to try and find the best and most cost- effective solution to try and rectify the situation to their best interest. We will help wherever we can to put the situation right for the customer however this ultimately will be subject to constraints at the time that will be ‘order/product specific’.